Remote Consultations

MEDSTARS CONNECT

A remote consultation service unlike the rest


WHAT IS MEDSTARS CONNECT?


All in one patient communications system for healthcare


Medstars Connect is a unique video and live chat consultation app, designed by practicing doctors to make private healthcare secure, intuitive and hassle-free. If your patients are comfortable using a smartphone, they'll easily be able to use our app.


Once downloaded you can seamlessly offer appointments, receive payments and securely consult without revealing your personal contact details.


All you and your patients need is a pre-downloaded app on a smartphone.


To learn more about our dedicated NHS service, please click here.

DOWNLOAD MEDSTARS CONNECT FOR PRIVATE HEALTHCARE

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Medstars Connect

KEY FEATURES


SCHEDULING

  • Arrange your virtual clinic in advance
  • Patients receive automated appointment reminders
  • Minimal admin required on the day

VIDEO

  • Open the app
  • Click the green video icon at the appointed time
  • You and your patients are ready to go!

LIVE CHAT APPOINTMENTS

  • Scheduled two-way messaging with your patients
  • Send secure messages in between appointments
  • Ideal for screening, checkups & follow-ups
  • Discreet communication for when video is not suitable

FILE/PHOTO UPLOAD

  • Share X-rays, blood tests & sick notes
  • Receive referral letters and patient images
  • Enhance remote screenings, assessments & follow-ups

INTEGRATED PAYMENTS

  • Patients pay fees when confirming their appointment
  • Payments arrive in your nominated bank account
  • Get rid of invoicing admin forever

DESKTOP PORTAL

  • Add new patients, schedule appointments & view confirmed appointments
  • Secretaries can manage appointments for one or more clinicians
  • Minimal training required

VIRTUAL WAITING ROOM

  • Patients can enter a virtual waiting room up to 15 minutes before their appointment
  • If you're on another call, you'll be notified that your next patient is ready
  • Ease of transition between face-to-face & virtual patients

PROFILES

  • Patient & clinician profiles for added trust and reassurance
  • Display your professional body registration number
  • Confirm your patients' date of birth

PRICING FOR PRACTITIONERS

  • No upfront set-up fees
  • Simple pay-as-you-go payment packages from as little as £2.50 per consultation
  • Easily purchase packages within the app

HOW IT WORKS


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SET UP

  • Download the Clinician app & create your account
  • Invite your secretary (optional)
  • Manage appointments via mobile app or Desktop Portal
  • Invite your patients to download the Patient app
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SCHEDULE

  • Offer your patients a video or live chat appointment
  • Patients confirm their appointment and pay any fees upfront
  • Patients receive reminders straight to their mobile phone
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CONSULT

  • Open the app and start your scheduled clinic
  • Get notified as your patient enters the waiting room
  • Send files & photos via secure messaging
  • Share post-appointment notes

SECURITY


We know you're trusting us with sensitive data and you can rest assured that Medstars Connect is a secure form of video and live chat consulting.

  • We are a supplier on the government's G-Cloud 12 framework. This means Medstars Connect is easily available for use in the UK public sector – including the NHS. You can find us on the Digital Marketplace under Cloud Software.
  • We are Cyber Essentials certified
  • Our application, its database, all passwords and the underpinning infrastructure is securely encrypted using AES-256. Everything is hosted and stored in the UK.
  • In accordance with GDPR, our application protects all personal information and nothing is shared with other users without your consent.

If you can't find something you're looking for, please contact us at connect@medstars.co.uk and we'll be in touch.

Cyber EssentialsCrown Commercial Service

FOR THE NHS


medstars connect for NHS

Medstars Connect is an innovative healthcare communications solution based on the latest, configurable mobile app technology. It has been designed by senior NHS clinicians, familiar with NHS infrastructure and requirements, and established technology partners with a solid track record of delivering leading-edge technology at scale.


We differ from our competitors in that Medstars Connect is not simply a browser-based video tool based on shareable, transient links. It is a dynamic, strategic healthcare communications platform that has been designed to intuitively fit into existing clinical pathways, facilitate communication with patients, and maximise clinical efficiency and usage.


We can rapidly deploy and implement Medstars Connect, including user training. During implementation we work to minimise the risk to continuity of patient care and the disruption to clinical and administrative time and resource. We can supply you with ready-to-go smartphones and other hardware for clinical staff, facilitating the rapid launch and uptake of the platform.


Contact us to discuss your requirements.

FOR INDEPENDENT HOSPITALS & CLINICS


Medstars Connect is designed to integrate into your existing hospital scheduling systems, EPR and clinical pathways. Our desktop portal enables full appointment management for multiple clinicians and clinics can be scheduled weeks and months in advance. Patient payment can be automatically sent to a nominated bank account. Branding can be customised to include your own logo, colours and fonts and bespoke functionality is configured depending on your requirements.


In addition to our remote consultation service, we run a platform called Medstars to promote the expertise of regulated health professionals in the private sector. Our aim is to help patients navigate the private health market effectively to find trusted clinicians. If you're interested in an end-to-end private practice solution including:


  • Remote video & chat consultations
  • Attractive clinician profiles optimised for SEO
  • Bespoke digital marketing & social media packages for selected clinicians
  • Comprehensive invoicing
  • Outstanding patient fee retrieval
medstars connect for hospitals

Please get in touch to discuss packages and pricing.


We'll work closely with you to ensure the successful implementation of a service that delivers exactly what you need it to - and more.

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DOWNLOAD MEDSTARS CONNECT


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FAQS


Doctors

Patients

Didn't find what you were looking for? Please get in touch.