MEDSTARS LIMITED: ONLINE PRIVACY STATEMENT

This is the privacy statement for Medstars Limited (Medstars or We), where you are a visitor to our website.

Medstars is a company registered in England and Wales under company number 08982663 who registered office is situated at The Oakley, Kidderminster Road, Droitwich, Worcestershire, England WR9 9AY.

For the purpose of the Data Protection Act 1998 and the General Data Protection Regulation 16/679, the data controller is Medstars, which has ICO registration number ZB047428.

THE GENERAL DATA PROTECTION REGULATION 16/679

In this statement We have used certain terms which are set out in the EU’s General Data Protection Regulation (GDPR or the Regulation):

• personal data means: any information relating to an identified or identifiable natural person (data subject)
• an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person
• controller means: the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data
• processor means: a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller
• processing means: any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction

PRIVACY STATEMENT

What is the lawful reason We use to process personal data?

The two lawful reasons Medstars uses to process personal data are set out in Article 6 of the Regulation. Processing will only be lawful if and to the extent that at least one of the following applies:

• the data subject has given consent to the processing of his or her personal data for one or more specific purposes (Article 6 (1) (a) (Consent)
• processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child (Article 6 (1) (f) (Legitimate Interest)

Consent

Where We process personal data as a result of data subject consent, We ensure that consent is freely given, specific and informed, and established by a clear affirmative act. Where consent is withdrawn, we have set out (below) how this may be undertaken by the data subject.

Legitimate Interest

Where We process personal data as it is necessary for the purpose of our legitimate interests, We do so on the basis of a balanced evaluation of our interests and the rights and freedoms of the data subject which require protection. Presently, We have concluded that the way We manage the processing of personal data results in a cumulation of data subject protections which show that the balance is in favour of Medstars being able to rely on Article 6.1(f) of the Regulation as a lawful reason to process personal data.

Your right to request that We stop processing personal data for our legitimate interests and withdrawal of your consent

As required by the Regulation, consent should be as easy to withdraw, as it is to give. Data subjects may request that Medstars does not process your personal data, at any time. You may contact us to withdraw your consent using the contact details at the end of this privacy statement.

Our status: How We use personal data

• We may act a processor of personal data for our clients, with whom we have signed a data processing agreement, which is compliant with the Regulation under which Medstars is bound by the terms of this agreement.
• Medstars may act as a controller; where Medstars acts as a controller, any personal data We collect is treated and managed according to the approach We have set out in this privacy statement.
• Medstars processes personal data through a number of media and uses cookies as set out in our Tracking Policy.

Why does Medstars need to collect and store personal data?

We collect and store personal data to provide our clients with the service they require pursuant to undertaking our business; We do not process personal data for any reason other than this purpose.

We only keep personal data for as long as is necessary in order to undertake this purpose. We are committed to ensuring that the information We collect and use is appropriate for this purpose, and does not constitute an invasion of the data subject’s right to privacy.

Will Medstars share my personal data with anyone else?

Medstars may pass your personal data on to third-party service providers contracted to Medstars. In these circumstances, the third party may be another controller, processor or sub-processor.

Where the third party is a processor or a sub-processor, they are obliged to keep your details securely, and to use them only to fulfil their contractual obligations to Medstars. When they no longer need your personal data to fulfil this service, they will dispose of the details in line with Medstars’s data retention policy.

How will Medstars use the personal data it collects about me?

Medstars will process personal data in a manner compatible with the Regulation. We will keep information accurate, up to date, and not keep it for longer than is necessary. Medstars is required to retain certain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Your rights as a data subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

• Right of access – you have the right to request a copy of the information that we hold about you.
• Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
• Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
• Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
• Right of portability – you have the right to have the data we hold about you transferred to another organisation.
• Right to object – you have the right to object to certain types of processing such as direct marketing.
• Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.

Under what circumstances will Medstars contact me?

The personal data We process is subject to rigorous measures and procedures to minimize the risk of unauthorized access or disclosure. We will get in touch with you where this is required under the Regulation.

Can I find out the personal data that the organisation holds about me?

At your request and where this is technically possible, Medstars will confirm the information We hold about you and how it is processed. As set out in the Regulation you can request the following information:

• Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.
• Contact details of the data protection officer, where applicable.
• The purpose of the processing as well as the legal basis for processing.
• If the processing is based on the legitimate interests of Medstars or a third party, information about those interests.
• The categories of personal data collected, stored and processed.
• Recipient(s) or categories of recipients that the data is/will be disclosed to.
• If We intend to transfer the personal data to a third country or international organisation, information about how We ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, We will ensure there are specific measures in place to secure your information.
• How long the data will be stored.
• Details of your rights to correct, erase, restrict or object to such processing.
• Information about your right to withdraw consent at any time.
• How to lodge a complaint with the supervisory authority.
• Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as Well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
• The source of personal data if it wasn’t collected directly from you.
• Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

What forms of ID will I need to provide in order to access this?

Medstars accepts the following forms of ID when information on your personal data is requested: passport, driving licence, birth certificate, utility bill from the previous 3 months.

CONTACT DETAILS

Medstars Limited

The Oakley
Kidderminster Road
Droitwich
Worcestershire
England
WR9 9AY
Email us: hello@medstars.co.uk
Call us: +44 330 088 9279

TRACKING POLICY

This is the tracking policy for Medstars Limited (Medstars or We).

Medstars is a company registered in England and Wales under company number 08982663 who registered office is situated at The Oakley, Kidderminster Road, Droitwich, Worcestershire, England WR9 9AY.

For the purpose of the Data Protection Act 1998 and the General Data Protection Regulation 16/679, the data controller is Medstars, which has ICO registration number ZB047428.

OUR USE OF COOKIES

We use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.

By continuing to browse the site, you are agreeing to our use of cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. We use the following cookies:

• strictly necessary cookies
  These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website
• analytical/performance cookies
  They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily
• functionality cookies
  These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region)
• targeting cookies
  These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests.

FIRST PARTY COOKIES

How do I block first party cookies?

You block first party cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

If you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site

THIRD PARTY COOKIES

How do I block third party cookies?

You block third party cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

COOKIES: FURTHER INFORMATION

We may use third-party analytics services on our website, such as Google Analytics. The information we obtain through the website may be disclosed to or collected directly by these services. To learn more about Google Analytics, please visit https://www.google.com/policies/privacy/partners/. To opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout.