Benefits of a medical concierge service


Looking to invest in a health concierge service, but want to know more about how it could benefit you, your family or your business? Our guide covers it all – from time-efficiency around diagnoses, to how we use our expertise to help patients abroad.

What is a medical concierge service?

A medical concierge, or health concierge, service helps patients to access the right consultant for their health concern as quickly as possible. Guiding patients with trust, this bespoke service helps anyone seeking private healthcare with the first stage of their journey. For more information, learn what a health concierge does from our dedicated guide.

Key benefits of medical concierge

Fast-tracked care

Often, finding the right practitioner for your medical ailment can take time in itself – let alone waiting for the appointment to come through, or waiting on lab results. By investing in a private health concierge, you can alleviate any time wasted bouncing from doctor to consultant, trying to establish what the best course of treatment is for you.

By using a private healthcare service, there is also naturally a reduced wait on times for appointments – so, with these two elements tied in together, time spent on finding the right specialist for you, and waiting times, can be easily alleviated.

If you, or your family, suffer from long-term conditions, a medical concierge service can help you find the right specialist as quickly as possible. This helps to remove any added stress for long waiting times, or seeing the wrong consultant and receiving incorrect diagnoses – as this can lead to a deterioration of health.

Peace of mind

Sometimes, just knowing you have the support of a team of experts who can put you in front of the right specialist when you need it is enough. Generally, since the pandemic, a lot of us are more health conscious – which is why many are looking to invest in a medical concierge service. This allows you to rest assured that if you need medical help, you’ll be taken care of quickly and efficiently – while contributing to an overall feeling of security around your health and wellbeing.

Global expertise

Private healthcare in the UK can be difficult to navigate at the best of times – even more so if you don’t reside in the UK. If you live abroad but you’re looking to travel to the UK for your healthcare, a medical concierge service can provide ongoing advice around travel, special requests and the logistics of attending your medical appointments in the UK. As well as this, a health concierge would assist with medical billing and appointment management – creating a stress-free experience, taking care of your healthcare for you from around the globe.

Reduce company downtime

As a business or organisation, investing in a health concierge service as an employee benefit can be extremely cost-effective. Ensuring employees receive the right healthcare within a quick timeframe can reduce the amount of time they are away from the business unwell – overall saving the business money in the long run.

Our corporate package offers a number of employee benefits to get them back on their feet – including beginning with an assessment, providing diagnostics on how to keep on top of their health and ongoing support.

Investing in a medical concierge with Medstars

Our team is founded and run by two senior doctors, and we take the time to understand your condition and find the best consultants to care for you. Providing peace of mind and a hassle-free experience, our expertise and knowledge of the healthcare industry can speed up time spent on diagnoses, waiting times overall, and puts your health at the forefront.

Keen to know more about what a private health concierge can do for you? Contact our friendly team today.