Why companies should provide a medical concierge service


As an employee working at a company, or browsing for new roles at other companies, it’s likely employee benefits is one of the top components you consider. Of course, the salary, location, job description and other factors are at play, but you’re likely to choose a company with employee health scheme benefits over one that doesn’t value employee health as highly.

That’s why, as a business owner, ensuring employee health benefits are at the heart of your company values is integral for both acquiring new talent and retaining existing staff. Medstars concierge service does just that – putting employee health at the forefront, whilst saving your business money in the long-run.

Employee health benefits

By investing in a medical concierge service for employees, they can reap a number of benefits, including:

  • Accurate diagnoses and treatment – our team ensure patients are referred to the most appropriate specialists for them. Take for example an orthopaedic surgeon – one may specialise in hip surgery while another specialises in elbow surgery. It’s important your employees see the right specialist for their particular condition, and a medical concierge service will conduct thorough research to ensure this happens.
  • Reduced waiting times – using a medical concierge service often fast tracks the process of seeking private healthcare, providing first-time efficiency for patients, so they can start treatment as quickly as possible.
  • Peace of mind – often, just knowing you have a team of specialists on hand can be all the peace of mind you need. Concierge services allow your employees to rest assured that if a health concern arises, it will be taken care of efficiently and quickly.
  • Alleviates stress – all appointment bookings and medical administration is taken care of by the team at Medstars.
  • Run by experts – our team of senior doctors will use their knowledge of UK private healthcare to help employees navigate to the right specialist first time, saving your company time and money in the long run.

Benefits using a medical concierge has for a business

  • Reduces company downtime – by putting employees in front of the right specialist quickly and efficiently, this can alleviate the amount of time they are spent away from the business unwell. This then reduces the amount of downtime the company would experience by having quick, accurate diagnoses with appropriate treatment for all employees.
  • Improves staff retention rate – by having a wealth of employee health benefits available to them, staff are much more likely to stay in positions at the company – thus improving the retention rate and loyalty of existing and future employees.
  • Supports talent acquisition – new hires are more likely to choose to work at a company which has significant benefits, such as an employee health scheme, so this would naturally attract more talent to the business.

For more information about the general benefits of concierge services, consult our helpful guide.

Corporate concierge packages with Medstars

Here at Medstars, we provide all of our patients with access to a senior team of doctors who will find the best consultants to care for them. Providing peace of mind to make any private healthcare experience as stress-free as possible, your employees will be able to simply tell our doctors about the problems they’re experiencing, and we’ll expertly match them to the right specialist for them.

Corporate concierge packages at Medstars are calculated based on the size of your company, and the type of package you’re looking for. Medical concierge will also enable employees to gain the most from their private medical insurance. Corporate concierge packages can include additional services, such as private GP same day appointments, physiotherapists and mental health services.

To find out more information about our packages and how Medstars can support employee health, get in touch with our experts today.